Patient Information
Clear guidance, practical support, and answers to common questions — so you know what to expect at every stage of your care.
At The West London Knee & Hip Clinic, we understand that navigating private healthcare can feel overwhelming. The Information for Patients section is designed to make things clearer.
Here you’ll find straightforward guidance on paying for your care, what your patient journey looks like from first consultation to recovery, and answers to the questions we’re most often asked in clinic. Everything is explained transparently, so you can focus on your health with confidence.
Explore Patient Information
Fees & Paying for Your Care
Understand the cost of treatment upfront
We believe in clear, transparent pricing with no surprises. This section explains how private knee and hip care is funded, including self-pay options and private medical insurance. You’ll find guidance on fees, what’s typically included, and how our team can help you plan your treatment.
Your Patient Journey – What to Expect
A clear guide from first appointment to recovery
This guide walks you through each step of your experience with us — from your initial consultation and investigations, through treatment, surgery (if required), and rehabilitation. It’s designed to help you feel prepared, informed, and supported throughout your care.
Patient Reviews
Patient Reviews
See what our patients say about their experiences and how our knee and hip care helped them regain their mobility
Hip replacement result
Very thorough in diagnosis, with a clear explanation of the root causes and a range of treatment options.
Umang Patel
PRP experience
From entering to getting bloods taken and having my PRP injection . Fantastic service overall
Jennifer Conely
Options explained
I recently had the pleasure of being treated by Dr Imbuldeniya, a highly skilled knee and hip surgeon, and I am very satisfied with the care I received.
Emma Hill
Frequently Asked Questions
Below are answers to some of the most common general questions patients ask before starting treatment. You’ll find more detailed FAQs within each treatment section and patient guide.
No. You can self-refer directly to The West London Knee & Hip Clinic.
Yes, we work with most major insurers. Our team can help confirm cover before your appointment.
Your first appointment includes a detailed assessment, review of imaging (if available), and a clear discussion of your diagnosis and treatment options.
Absolutely. Surgery is never the default. We prioritise conservative and joint-preserving treatments wherever appropriate.
Consultations and treatments are delivered across our Central and West London locations, including Lanserhof Mayfair.
Contact us if you can’t find the answer you’re looking for.
Articles, stories and more
Our collection of articles
Stay informed about new treatments, events, and health tips from our physiotherapy clinic to support your wellbeing.
Clinical Feedback
Our latest reviews
Independent patient reviews offering insight into the clarity, reassurance and outcomes you can expect at each stage of your care with our specialist knee and hip team.